Elite Support Recertification in Lethbridge
April 17, 2023
Dunlop Truck Centres – Lethbridge has announced its successful recertification as an Elite Support dealer, reaffirming its commitment to delivering exceptional service and support to the heavy truck industry. The dealership underwent a thorough annual inspection, meeting 140 rigorous criteria in areas such as customer service experiences, processes, and facilities.
Located conveniently off Highway No. 3, Dunlop Truck Centres in Lethbridge offers a comfortable driver’s lounge with satellite TV, beds, a shower, laundry facilities, vending machines, and complimentary coffee, as well as a well-stocked parts inventory and access to over $20 million worth of components through its Calgary distribution center.
As an Elite Support dealer, Dunlop Truck Centres in Lethbridge is dedicated to maximizing vehicle uptime and providing Express Assessment, with a commitment to delivering a preliminary diagnosis and estimated repair time within two hours of a customer’s arrival. The dealership also places a strong emphasis on continuous improvement, providing regular training for all staff to ensure that customer service always exceeds expectations.
With its Elite Support recertification, Dunlop Truck Centres in Lethbridge is proud to continue delivering unmatched service and support to the heavy truck industry, setting the standard for excellence in customer service and efficiency.
“Receiving recertification as an Elite Support Dealer is a great honor and a testament to the hard work and dedication of our staff here at Dunlop Truck Centres in Lethbridge. Our commitment to continuous improvement is at the core of the Elite Support program, and we are constantly striving to find new ways to deliver a best-in-class experience to our customers. Whether you’re purchasing a truck, buying parts, or getting vehicles repaired in our Body, Service, or Driveline Shops, we’re here to provide exceptional service and support. We look forward to welcoming you to our dealership and demonstrating what sets us apart from the competition.” – Jordan Slomp, General Manager, Dunlop Truck Centres – Lethbridge
For all your heavy truck parts and service needs, please give our branch a call at (403) 317-2450.